Today 30% of all clothing products made end up in landfill. 10% of global carbon emissions are attributed to the fashion industry.
Unmade are building the digital infrastructure to enable a demand-driven apparel industry. Their patented technology allows you to design and customise clothing yourself, so brands only make what will actually sell. This reduces waste, helps the planet, and supports a more sustainable, ethical economy.
Try Unmade's customisation tooling yourself on Ralph Lauren.
Unmade won Drapers' Best Digital Innovation award, was nominated as one of Fast Company's Most Innovative, and recently joined the Ellen MacArthur Foundation's CE100 Programme, helping the world transition to a more circular economy.
We are looking for a Junior Implementation Manager to join our Customer Success team and help our customers and their factory partners get the most value from Unmade. You will be working closely with our customers and factories to understand their needs and play a key role in the creation, delivery and support of ‘Agile Products’ on the Unmade platform.
In the next 12 months you will be:
In order to be successful in this role you will need to:
Salary: £25 - 35k
Location: This role is based in the UK. We have an office in Clerkenwell and have planned in-person activities roughly 3-4 days a month. Beyond this, everyone can work where they work best, whether that is on-site or at home. We have a remote-first working pattern to ensure we operate well as a hybrid team.
This role may require occasional international travel, subject to covid-restrictions being lifted and it being safe to do so.
What’s it like working at Unmade?
Unmade is a friendly, enthusiastic team who share the belief that the fashion industry needs radical change. We have a dynamic, supportive environment and strive to ensure everyone can do their best work and have fun whilst doing so.
We are building a product to have a lasting, positive impact on the fashion and sportswear industries, and the planet. We care about the work we do, are passionate about doing it, and are supportive of everyone to do the same.
We push for the best, but know that even with the best laid plans things can go wrong. Failure is not a dirty word, and we’re ok sharing when it happens. We value learning from each other and sharing what we do. No one is unapproachable, and everyone’s voice matters.
We care about helping the tech industry become a more inclusive, diverse place and strive to lead by example. We encourage everyone to bring their whole selves to work, regardless of gender, religion, ethnicity, sexual orientation, age or disability.
Read about Unmade's core values.
Perks and benefits
What to expect from the application and interview process
We want to hire the best people, regardless of their background. It’s also really important to us that we hire in a way which is both effective and aligns with our values. For those reasons, Unmade’s hiring process is completely CV-less. Instead, we ask all applicants to answer three simple questions which are based on real scenarios that you would be likely to face in the role. Your answers are then separated from your name and double-marked blind by the hiring team.
The benefits of hiring in this way:
What the process will look like for you: